AUTONET TV

What is a TSB? (Technical Service Bulletins)

If your vehicle had something in its design or production that the manufacturer had figured out had an unanticipated problem, you'd want to know about it. And you'd want it fixed. There is something that can help drivers with just such a scenario. It's called a Technical Service Bulletin, or TSB.

Here's what a TSB is. Vehicle design and manufacturing is a very complex process. Aftrer every vehicle is introduced, the more units there are on the road, the more likely weaknesses in parts or design will start to show up.

Automakers gather data on the issues and how best to fix them. Then they send out TSBs (usually in the first year of the new model) so technicians will know to look for those problems and what to do about them. There may be more than one cause of a problem with a vehicle so there may be more than one TSB for an issue.

A TSB can be issued for anything from failing water pumps to strange noises to smelly headliners. A TSB and a recall aren't the same thing. A recall is issued if there's a problem that could cause harm to people or if it creates illegal emissions. The manufacturer pays for a safety defect to be fixed, and the repair is usually performed at a dealership.

But when a Technical Service Bulletin is issued, it's because there's a pattern of some system not working the way it should. If a vehicle is under warranty and the problem can be diagnosed in a specific vehicle, the manufacturer will probably pay for the repair. But there may be limits. Take one case with certain models of a minivan. Some wheel bearings were failing prematurely, so the manufacturer extended the warranty on them to 5 years or 90,000 miles/145,000 km. After that, the owner bore the cost. In some cases, a manufacturer will reimburse owners for a repair already done at an independent service facility.

You may have a vehicle that is no longer covered by a warranty but a TSB has been issued for a certain problem. In that case, any service facility can perform the service. At Westside Automotive, your service advisor will have access to TSBs that have been issued for your vehicle's year and model. They will help the technician diagnose it if your vehicle has the issue. The TSB will also have advice for the best repair procedure to get your vehicle working the way it should.

Westside Automotive
12510 Oxford Park Dr.
Houston, TX 77082
281-589-8984
http://www.houstonwestsideautomotive.com

Below 45 Degrees in Houston: Consider Winter Tires

Remember snow tires? They were basically just regular tires with big, knobby lugs to get them through deep snow. They were loud and rode hard, and Houston drivers couldn't wait to get them off the car. Then along came television advertisements for “all-season” radials. TX drivers ran out and bought some and we thought we were done with snow tires forever.

Tires have come a long way since then. Modern winter tires sold in the Houston area are much better designed for the wide range of conditions that come with TX winter weather. They are made with a rubber compound that helps them stay flexible in cold weather. Regular tires become hard and stiff at Houston temperatures below 45°F (7° C) which reduces their traction. That's a concern in winter, especially with snowy or wet conditions. But it also means that Houston drivers are better off with winter tires in cold weather even when it's dry.

The tread design on winter tires has been improved to move snow, slush and water. The lugs and grooves throw packed snow out of the tread as the tire rotates. This means the tread is open and ready to move more snow when it rolls around again. Summer tires can pack up with snow, which makes them more dangerous than a bald tire.

The all-season tire that is popular among Houston drivers is a compromise between summer and winter performance. This means they give adequate performance for Houston drivers in either season but aren't great in either. Summer tires give great performance in hot weather but lousy performance in winter. Houston drivers need to put more thought into their tire choices these days.

If you want the performance that new winter tires can give you, you should have them properly installed by your friendly and professional service advisor at Westside Automotive. It's best to purchase four snow tires and put them on all the wheels of your vehicle. But if you only want two, you need to put them on the rear of your vehicle, even if you drive a front-wheel drive vehicle. Houston drivers always want to put the tires with the best traction on the rear of the vehicle.

For more auto advice about tires for any TX season, ask your friendly and knowledgeable Westside Automotive tire professional. They can help you find the right tire for your area and for your driving needs. For the best performance from your tires, whatever the season, don't forget preventive maintenance. Keep your tires up to pressure for the best durability, safety and performance, but don't overinflate them. Remember, good car care provides the safest road for all of us in Houston.

Westside Automotive
12510 Oxford Park Dr.
Houston, TX 77082
281-589-8984
http://www.houstonwestsideautomotive.com

Under Pressure in Houston: TPMS

Have you noticed an increase in price when you get a flat tire fixed in Houston, or have your tires rotated? It might be the result of your TPMS, or Tire Pressure Monitoring System.

The federal government began requiring a TPMS system on 2008 model year passenger vehicles and light trucks. Some 2006 and 2007 models may have them as well. The system has a warning light that is mounted on the dashboard that will go on if one of the tires becomes severely underinflated.

Why the new requirement? Because underinflated tires are the number one cause of tire failure. Tire blowouts cause crashes and sometimes fatal accidents. Underinflated tires also need longer stopping distance and can skid, both of which also present dangers on TX roads. Many flat tires can also be prevented by proper tire inflation, and though this may seem an economic consideration, Houston drivers who have changed a flat on the side of the road recognize that this has serious safety concerns as well.

Advances in tire technology, specifically the development of radial tires, has made it harder for Houston drivers to recognize when a tire is underinflated. At a recommended pressure of 35 psi, a tire is seriously underinflated at 26 psi. But the tire doesn't look low on air until it reaches 20 psi. This raises concerns about vehicle owners being able to tell when their vehicles are a safety hazard on the road. Hence, the TPMS.

So, like seatbelts, the TPMS system is expected to save a lot of lives. The technology has been in use in race cars for years, and now it's being mandated for all passenger cars, SUV's, minivans and pick-ups. Besides warning drivers in the Houston area when their tires need air, the system is required to indicate when it is malfunctioning.

This increased safety won't come without increased costs. Estimates regarding the cost of maintaining the TPMS on your vehicle run from $27 to $100. Also, there will be an added cost for tire repair. Houston service centers have had to purchase new scanning equipment to work with TPMS sensors and other equipment to repair tires and wheels equipped with TPMS. The pros at Westside Automotive have to be trained to use the new equipment. These costs will have to be passed on to Houston drivers.

Further, whenever a tire is changed, Westside Automotive will have to deal with the TPMS. Sensors will have to be removed, then re-installed and re-activated. Sometimes the act of changing a tire will damage a sensor, and it will need to be replaced. These extra services will come at an added charge to Houston drivers.

Tire rotations will require that the TPMS be re-programmed. And whenever a vehicle's battery is disconnected, the TPMS will require re-programming as well.

The TPMS itself will require attention – it contains batteries and sensors that will wear out and need to be replaced.

So, if you've noticed an increase in the cost for vehicle care at your Houston tire center, it may not be the economy. It could be the cost of the TPMS in newer vehicles. Before you dash off an angry letter to Congress, however, stop and consider what you're paying for. If predictions are correct, the TPMS will save lives, and that will be a benefit to all of us.

Of course, no warning system will save lives in Houston if drivers don't pay attention to it. And remember that the warning doesn't come on until the tire is severely under inflated; you still should check your tire pressure at least once a month. You can prevent accidents and potentially save lives without a warning system by keeping their tires properly inflated.

Safe driving!

Westside Automotive
12510 Oxford Park Dr.
Houston, TX 77082
281-589-8984
http://www.houstonwestsideautomotive.com

Blind Spot Safety for Houston Driving

Blind spots may be a good thing when it comes to a spouse's annoying habits, but when driving an automobile in Houston, they are definitely to be avoided. So, while it's not good marital advice, it's good auto advice to minimize your own blind spots and stay out of other Houston drivers' blind spots, especially when it comes to large, heavy vehicles like trucks and buses.

First, minimize your own blind spots. Do this before you pull out of the driveway or parking space. Adjust your rearview mirror so that you see as much of the area behind you as possible. And, no, this doesn't include the passengers in the back seat. The rearview mirror isn't designed to be a baby monitor.

Next, lean to the side until your head almost touches the driver's side window. Now adjust the driver's side mirror so that it just catches the side of the vehicle. Then, lean to the middle of the car and adjust the passenger's side mirror in the same way. These adjustments will ensure you the widest possible view behind your vehicle.

Of course, you can't eliminate blind spots entirely. There is always an area behind any vehicle where the driver just can't see what's there. The bigger the vehicle, the bigger the blind spot. Toddlers are just the right size to hide in a pickup's or SUV's blind spot. The blind spot on an RV or tractor-trailer can actually hide your crossover! You should always check behind any vehicle before getting in and backing up. And if you sit in the vehicle for a few minutes before backing up, it is best to get out and check again, especially if you are pulling out of a neighborhood driveway in Houston. No precaution is too extreme if it saves the life of a child.

Trucks may cause about 60% of the accidents involving a truck and a car, but 78% of fatalities in such accidents are with the smaller vehicle. The number of fatalities in TX, as well as the number of crashes, could be cut significantly if Houston drivers learned to properly share TX roads with trucks.

While learning to share TX roads and freeways with trucks and other large vehicles may not seem like preventive auto maintenance, it does, in fact, go hand-in-hand with good car care. Keeping your vehicle out of the body shop can save you big bucks and prevent the stress of a major accident, along with the injuries that could come with it.

The team at Westside Automotive in Houston urges you to stay safe, and stay on the road!

Westside Automotive
12510 Oxford Park Dr.
Houston, TX 77082
281-589-8984
http://www.houstonwestsideautomotive.com

Not a Good Vibe (Driveshaft Failure)

When you feel your vehicle vibrating as you're driving down the road, one cause could be something you may not have ever seen: your driveshaft.  It is underneath the vehicle and most drivers don't climb under there to take a look very often.  The driveshaft is a cylindrical part that helps conduct the rotational power from your engine to your drive wheels.  If you have a four-wheel drive vehicle, you may have two driveshafts. 

The drive shaft has bushings, and when they wear out, that's a likely source of the vibrations.  When the bushings are in good condition, they prevent the driveshaft from vibrating.  And if you don't get your vehicle repaired fairly soon after discovering vibrations, they'll continue to get worse and cause other components of the drivetrain to wear out.

The driveshaft is, of course, only one part of the drivetrain.  It includes other parts such as axles, transmission, differentials and joints.  They all work together and need to be maintained properly.  When a driveshaft fails, there can be symptoms other than vibrations.  They include difficulty turning, rattles, clunks and squeaks coming from underneath your vehicle. You may even feel a shudder when you accelerate from a stop.

Driveshafts can fail when they get corroded or damaged by rough roads, curbs and debris. A trained technician with experience working on drivetrains uses specialized equipment that doesn't further damage the drivetrain's other parts.  Sometimes the entire driveshaft will have to be replaced; sometimes the problems can be fixed by replacing individual components. 

Your vehicle's drivetrain was engineered to propel you smoothly down the road.  When time and distance begin to take their toll, have your vehicle looked at by your service facility. They'll know how to properly pinpoint what's causing your problems and restore your vehicle to the reliable, smooth, safe machine its designers worked hard to create.

Westside Automotive
12510 Oxford Park Dr.
Houston, TX 77082
281-589-8984
http://www.houstonwestsideautomotive.com

Give me a Brake (Light)!

If that little brake warning light pops up on your dash, do you know what it means? Well, if you said no, you wouldn't be alone. You know it has something to do with your brakes, but exactly what? You're not sure. One of the reasons is that it could mean a lot of different things.

It could be something simple, like you put your parking brake on and forgot to take it off. Easy fix, you're on the road in seconds.

Or, it could mean there's something wrong with your anti-lock brake system. That is a pretty complex symphony of speed sensors, computers and wiring, and sometimes things get a little out of whack. You could have a defective sensor or some wiring may have gotten damaged or come loose. A trained technician at Westside Automotive with special equipment can sort it all out.

It's also possible you have low brake fluid. That could be caused by a number of things. One simple reason is that your brake pads have worn down. Replacing them could solve the problem. Another possibility is that you have a leak in your brake system. That could be serious. If your brake fluid level gets really low, your stopping power goes down along with it, and a vehicle that can't stop is a safety hazard to you and others on the road.

Of all the warning lights on your instrument panel, pay attention to the brake warning light. If it comes on, come on over to Westside Automotive very, very soon. A vehicle is great when it's moving. But if it can't stop, well, that is a disaster waiting to happen.

We’d love to hear from you. Let us know if you have any questions.

Westside Automotive
12510 Oxford Park Dr.
Houston, TX 77082
281-589-8984
http://www.houstonwestsideautomotive.com

Custom Wheels and Tires for Your Houston Ride

It seems like everywhere you go in the Houston area you see custom wheels. Big trucks, little cars, mini-vans - it doesn't matter - are expressing themselves with custom wheels. Some TX auto owners want smaller tires and wheels - some want larger - and some want them enormous. So where do you start if you want new wheels? At Westside Automotive, we suggest you start with your budget. We know, that sounds so practical. But if the look you're after goes beyond just new tires and wheels and enters into the world of suspension modifications, you need to be prepared for the additional cost.

Let's start with something easy - you want to give your ride a unique look and the stock wheel size is just right for you. One of the concerns you will have is that the new wheels have the same offset as your vehicle factory wheels.

Your tire and wheel professional at Westside Automotive in Houston can help you find the right size wheel or install adapters to make your new wheels fit. All you have to do is pick from the hundreds of styles available.

So, what about Houston drivers who want to upsize? Well, if you want bigger wheels, but you want to keep the same overall tire diameter, that's pretty easy for the team at Westside Automotive. The same offset concerns apply. You need to know that the tires will likely be a little bit wider than the originals and you don't want them to rub when you make sharp turns. Your tire professional at Westside Automotive in Houston will help you avoid this.

Heading the other direction, some vehicle owners in the Houston area like to run smaller than standard wheels and lower the suspension. All of the same fitment issues still apply as well as calibration issues. Don't think that vehicle suspension modifications are a bad thing. Many systems actually improve ride, function and performance over the stock set-up.

Regardless of your budget, you want your vehicle to continue to do all the things you need it to do. Some of those show cars and trucks you see on TV and Houston showrooms  look good but have been modified in ways that may not suit your needs. For example, if you put large rims on your SUV with low profile tires, you may be in for busted rims if you go off-roading a lot around the Houston area. There just isn't enough sidewall to absorb the impact of thumping over rocks.

Some stuff the largest tires and wheels possible in their vehicles but have to severely restrict suspension travel so that the tires aren't rubbing all day. That can lead to a very harsh ride around TX. Again, talk with your Westside Automotive wheel professional about all of these things: how you drive in Houston, what look you are going for, your budget and what compromises you are willing to make.

At the end of the day, you're going to be rollin' out of Westside Automotive with one sweet ride.

Westside Automotive
12510 Oxford Park Dr.
Houston, TX 77082
281-589-8984
http://www.houstonwestsideautomotive.com

Maintaining Your Older Car in Houston, TX

The government mandates a lot of equipment on cars in Houston, TX: emission devices and control computers, safety equipment like airbags and crash worthiness requirements. All of this is great for the Houston motoring public, but it does add quite a bit to the price of a new vehicle.

Because new vehicles are more expensive, people in the Houston area are driving their old vehicles longer. The average vehicle is now over nine years old. Two thirds of vehicles on the road in TX have more than 75,000 miles (120,000 km) on them. As cars age, their performance drops, they have difficulty idling for long periods and are more sensitive to weather extremes. Fortunately today's cars are up to the challenge – but they need a little help to keep on goin'.

Give Westside Automotive a call at 281-589-8984 to schedule your next maintenance.

Some owner's manuals don't specify service requirements at higher mileage. That doesn't mean it doesn't have to be done. In fact, it's more important than ever to stay on top of routine maintenance for cars with more than 75,000 miles (120,000km).

First, just extend regular service intervals out: for instance a service that's recommended every 15,000 miles (24,000 km) should be performed at 15,000, 30,000, 45,000 and 60,000 miles (24,000, 48,000, 72,000 and 96,000 km) and so on. Because of the additional stress older engines experience, the severe service maintenance schedule is more appropriate than the regular schedule; ask your service advisor. Watch for leaks; seals and gaskets dry out over time and don't hold the fluids as well as they used to.

It's also time to make sure you have a good technician, like those here at Westside Automotive. There are some services and replacements that are scheduled after you put on some clicks, like timing belts, valve train adjustments, suspension, anti-lock brake service, air bags, etc. And unexpected repairs down the road are just par for the course. Check for unusual sounds, smells or the way your car feels. These could be hints that trouble's brewing. Better to catch it early before it turns into a costly repair.

And a regular wash and wax will help maintain your car's appearance. One of the things you can do to really help your high mileage vehicle is to begin using high mileage formulation fluids. There are special engine oils, coolants, and transmission and power steering fluids that are formulated for cars that have a few clicks on the old odometer.

High mileage oil is designed to condition seals and gaskets, reduce wear and avoid premature burn off. Older engines are dirtier inside – and dirty engines contaminate their oil faster. High mileage oil has special additives that clean the engine, removing sludge deposits over time. The result is less stress on the engine, better fuel economy and excellent wear protection.

Studies have even shown that using high mileage fluids early will actually prevent some of the problems of high mileage vehicles. So once you hit around 50,000 miles (80,000 km), consider stepping up to high mileage formulations. High mileage fluids cost a bit more than standard fluids because of the additional additives, but they can be worth their weight in gold in terms of preventing repair costs down the road. It does cost more to properly maintain a higher mileage vehicle – but it's way cheaper than a new car payment!

Westside Automotive
12510 Oxford Park Dr.
Houston, TX 77082
281-589-8984
http://www.houstonwestsideautomotive.com

Get Where You're Going with Power Steering Service in Houston

Today we're going to talk about power steering service in Houston. If you took an informal poll around Houston you'd probably find that most vehicle owners have never heard of power steering service. That's not surprising. Even though power steering is standard on every vehicle, most people in Houston aren't aware that it needs periodic service.

If you're younger than a certain age, you've probably never driven a vehicle without power steering. To get an idea of the difference; if you've ever cut a board with a hand saw, you know it's a lot of work. Using a power saw is easy-peasy by comparison.

Without power steering, your arms have to do all the work to steer the wheels, and that's hard, especially around downtown Houston. That's why old cars had such big steering wheels: to get enough leverage to steer.

Most vehicles in Houston have a hydraulic power steering system. The serpentine belt from the engine powers a pump. The pump pressurizes the power steering fluid. This actuates a hydraulic cylinder that provides power to help steer.

Some vehicles in Houston use an electric pump to pressurize the fluid rather than a belt driven pump. We're also seeing vehicles with electric motors providing the power assist, not using power steering fluid at all. We'll see a lot more electric systems as more hybrids and electric vehicles hit the market.

At least for now, the vast majority of power steering systems use power steering fluid that needs to be serviced. The fluid needs to be changed for a couple of reasons. For one, it attracts moisture. Water has different hydraulic qualities than power steering fluid, and that makes a difference in steering performance. Water is also corrosive and can damage power steering components. The fluid also just gets dirty and needs to be changed. Removing the old fluid and flushing out the system gets rid of dirt and deposits. The clean, fresh fluid lubricates and provides better corrosion protection.

So ask your Houston service advisor at Westside Automotive or check your owner's manual to see when power steering service is recommended. It'll extend the life of your power steering components.

Westside Automotive
12510 Oxford Park Dr.
Houston, TX 77082
281-589-8984
http://www.houstonwestsideautomotive.com